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Services / Dynamics 365 & business applications

Connect finance, operations and customer experience.

Design and deliver business applications around real processes, reliable integrations and clear ownership.

Capabilities

What we help you deliver.

Dynamics 365 Finance

General ledger, payables, receivables, purchasing, budgeting, cost accounting, financial reporting and invoice automation.

Supply Chain Management

Procurement, inventory, product information, planning, manufacturing, asset management, intercompany processes and fulfilment.

Warehouse & Commerce

Warehouse management, mobile processes, store and commerce integration, replenishment and omnichannel order fulfilment.

Sales & customer engagement

Dynamics 365 Sales, Customer Service, Field Service, customer journeys, case management and contact-centre integrations.

Power Platform

Power Apps, Power Automate, Dataverse, Copilot Studio and governed low-code delivery.

Enterprise integrations

APIs, Azure Functions, Service Bus, events, dual-write and integration patterns connecting ERP, CRM, warehouse and external systems.

Application engineering

X++, C#, extensions, custom services, automated deployments, application monitoring and performance tuning.

Cross-platform integration

Integration and modernisation involving SAP, Salesforce and other enterprise platforms, with specialist associates where needed.

Engagement outcomes

A practical handover, not just a recommendation.

Typical deliverables are tailored to the agreed engagement.

✓

Process maps and fit-gap assessment

✓

Solution design and integration specifications

✓

Test evidence, release plan and support handover

How we work

Discover. Design. Deliver. Improve.

Every engagement connects business requirements, architecture, delivery and operational ownership.

Start with the business challenge

Bring your next
technology decision into focus.

Plan a conversation
CE, Finance & Supply Chain Management

Trace the full process from enquiry to financial outcome.

Requirements, fit-gap, configuration, extensions, data migration, integration, testing, release and support are scoped around the modules your business actually needs.

CE / Sales

Lead and opportunity management, account/contact data, quotes, sales processes and customer/order hand-offs, with permission and ownership controls.

CE / Customer Service

Case intake, routing, queues, knowledge, service commitments, escalation, customer communications and cross-system status visibility.

Field service & customer journeys

Work orders, scheduling, service/asset context and approved customer journeys; consent and contact rules are established for each use case.

Finance / Record to report

General ledger, financial dimensions, budgeting, reporting, period controls, intercompany reconciliation and relevant project/cost processes.

Finance / Purchase to pay

Purchasing, invoice capture/automation, approvals, payables and payment interfaces with segregation of duties and exception handling.

Finance / Order to cash

Receivables, invoicing, collections, cash/bank reconciliation and interfaces linking customer/order data to financial outcomes.

SCM / Planning & procurement

Product data, demand/supply planning, purchasing, inventory policies, supplier interfaces and traceable process decisions.

SCM / Warehouse & fulfilment

Receiving, put-away, replenishment, reservation, picking, packing, labels, dispatch, transfers and returns, integrated with warehouse devices.

SCM / Manufacturing & assets

Production, quality, batch/serial tracking, maintenance and asset processes where relevant, with specialist functional input.

Dataverse & Power Platform

Governed apps, workflows, data models, permissions and environment lifecycle. Select suitable synchronisation and integration patterns after fit-gap.

Azure integration & engineering

APIs, events, messaging, workflow services and custom extensions with validation, idempotency, retry, monitoring and controlled deployment.

Migration, assurance & support

Data mapping/cleansing, test evidence, UAT, performance and security checks, training, release/rollback, operational acceptance and agreed support.

Define the scope

Functional fit and responsibilities first.

Modules, regional tax/reporting obligations, licences, product limitations and associate contributions are confirmed during discovery. We do not treat every named feature as an out-of-the-box fit for every industry.